One of the big limitations that Service manager has is gathering information on requests. In my company we utilize a third party browser based “head” for SCSM requests by a company called Cireson.
https:\/\/cireson.com\/<\/p>\n\n\n\n
Those guys all used to work for Microsoft and do good stuff. If you need any details – just reach out and ask.
<\/p>\n\n\n\n
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One of the big limitations that Service manager has is gathering information on requests. In my company we utilize a third party browser based “head” for SCSM requests by a company called Cireson. https:\/\/cireson.com\/ Those guys all used to work for Microsoft and do good stuff. If you need any details – just reach out … Continue reading A better portal..<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[26,9,7],"tags":[],"class_list":["post-92","post","type-post","status-publish","format-standard","hentry","category-cireson","category-scsm","category-work"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/92","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/comments?post=92"}],"version-history":[{"count":1,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/92\/revisions"}],"predecessor-version":[{"id":93,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/92\/revisions\/93"}],"wp:attachment":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/media?parent=92"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/categories?post=92"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/tags?post=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}