{"id":95,"date":"2018-12-28T16:52:53","date_gmt":"2018-12-28T16:52:53","guid":{"rendered":"https:\/\/www.atlanta247.com\/blog\/?p=95"},"modified":"2018-12-28T17:37:06","modified_gmt":"2018-12-28T17:37:06","slug":"continuous-improvement","status":"publish","type":"post","link":"https:\/\/www.atlanta247.com\/blog\/2018\/12\/28\/continuous-improvement\/","title":{"rendered":"Continuous Improvement&#8230;."},"content":{"rendered":"\n<p>Over the last 16 years at work, my company has been generous with the improvement training and seminars.   From Six Sigma, Lean, Agile, etc &#8211; we have have adapted and adopted what works the best for our customer first focus.  <\/p>\n\n\n\n<p>The interesting thing is that getting into such a mindset bleeds over into &#8220;real life&#8221; and you start evaluating other people and business processes for improvements.  You &#8220;think&#8221; in terms of how to improve.   Which can be frustrating when it&#8217;s OBVIOUS and yet&#8230; you can do nothing.<\/p>\n\n\n\n<ul class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle-1024x648.png\" alt=\"\" data-id=\"96\" data-link=\"https:\/\/www.atlanta247.com\/blog\/?attachment_id=96\" class=\"wp-image-96\" srcset=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle-1024x648.png 1024w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle-150x95.png 150w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle-300x190.png 300w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle-768x486.png 768w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/ci-circle.png 1127w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul>\n\n\n\n<p>Take our recent purchase from Target.    Target was running a special on SIMS 4.    So my wife ordered it &#8211; and chose the &#8220;Woodstock&#8221; store for &#8220;in store delivery&#8221;  without realizing that there where multiple Target stores  in the &#8220;town&#8221; of Woodstock.  (ironically &#8211; neither in the actual town limits&#8230; just postal codes). <br><br>h<a href=\"https:\/\/www.target.com\/p\/the-sims-4-bonus-bundle-pc-game-target-exclusive\/-\/A-52782811\">ttps:\/\/www.target.com\/p\/the-sims-4-bonus-bundle-pc-game-target-exclusive\/-\/A-52782811<\/a><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/gasoline.jpg\" alt=\"\" class=\"wp-image-97\" srcset=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/gasoline.jpg 300w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/gasoline-150x150.jpg 150w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure><\/div>\n\n\n\n<p> See &#8211; we live about 10 miles to the WEST of Woodstock &#8211; 7 miles or so from the West-most Woodstock store.   The Store she chose? was 10 miles further East.      Any savings on shipping would be eaten up by Gas.   <\/p>\n\n\n\n<p>Upon discovering our mistake (almost immediately after submission) we called Target customer service to tell them we will pick it up in the OTHER Woodstock store&#8230;   <\/p>\n\n\n\n<p>Turns out &#8211; they do not keep the &#8220;Target edition&#8221; in the store &#8211; it was an online special only.    Awesome.  So update the store?  They can&#8217;t.  They can only cancel the order &#8211; and we can pick a new store when we place another order&#8230;  <br><br>So we did that.   A 2nd order later&#8230; we go to cancel the first?  Nope. Can&#8217;t.   See &#8211; they can&#8217;t cancel a ship to store because the stores and internet are not linked.   We have to go by the store&#8230;. to cancel.  <br><br>So now we have two games on the way.  <br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid-1024x538.jpg\" alt=\"\" class=\"wp-image-98\" srcset=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid-1024x538.jpg 1024w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid-150x79.jpg 150w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid-300x158.jpg 300w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid-768x403.jpg 768w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/unhappy-kid.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>We did finally get a hold of the store and get the first game canceled &#8211; what a pain.  <br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/sims-4.png\" alt=\"\" class=\"wp-image-99\" width=\"315\" height=\"445\" srcset=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/sims-4.png 348w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/sims-4-106x150.png 106w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/sims-4-212x300.png 212w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/figure><\/div>\n\n\n\n<p>So the game came in &#8211; and I was able to run out in the rain last night and pick it up.    <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>And what did we get?   Take a look at the image to the right.   Yes.. that&#8217;s exactly what the box looks like&#8230;. look close&#8230;<\/p>\n\n\n\n<p>    <\/p>\n\n\n\n<p>           <\/p>\n\n\n\n<ul class=\"wp-block-gallery aligncenter columns-1 wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><li class=\"blocks-gallery-item\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"368\" src=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/download-only.png\" alt=\"\" data-id=\"100\" data-link=\"https:\/\/www.atlanta247.com\/blog\/?attachment_id=100\" class=\"wp-image-100\" srcset=\"https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/download-only.png 740w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/download-only-150x75.png 150w, https:\/\/www.atlanta247.com\/blog\/wp-content\/uploads\/2018\/12\/download-only-300x149.png 300w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/figure><\/li><\/ul>\n\n\n\n<p>Seriously Target.   You shipped out a box&#8230; that only contains&#8230;<br><\/p>\n\n\n\n<pre style=\"text-align:center\" class=\"wp-block-verse\">a piece of PAPER with download instructions. <\/pre>\n\n\n\n<p>I had to use my Gasoline to go get a box&#8230; that only contains&#8230;<\/p>\n\n\n\n<pre style=\"text-align:center\" class=\"wp-block-verse\"> a piece of paper with download instructions... <\/pre>\n\n\n\n<p>Now I am NOT a Continuous Improvement specialist like by friend Hanson Turner.  However, I am still pretty good at looking at processes and identifying problems that could be improved&#8230;.. lets see&#8230; how about&#8230;.<\/p>\n\n\n\n<pre class=\"wp-block-preformatted\"><center><strong><em>EMAIL THE CODE.  EMAIL COSTS LESS THAN SHIPPING. <\/em><\/strong><\/center><br><center><strong><em>AND YOUR CUSTOMER GETS IT INSTANTLY<\/em><\/strong><\/center><\/pre>\n\n\n\n<p>And why make a pretty package for something only available online in the first place?<\/p>\n\n\n\n<p>as the next gen would say&#8230;  #SMH<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the last 16 years at work, my company has been generous with the improvement training and seminars. From Six Sigma, Lean, Agile, etc &#8211; we have have adapted and adopted what works the best for our customer first focus. The interesting thing is that getting into such a mindset bleeds over into &#8220;real life&#8221; &hellip; <a href=\"https:\/\/www.atlanta247.com\/blog\/2018\/12\/28\/continuous-improvement\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Continuous Improvement&#8230;.<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[22],"tags":[20,19,21,18],"class_list":["post-95","post","type-post","status-publish","format-standard","hentry","category-gaming","tag-gaming","tag-sims","tag-six-sigma","tag-target"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/95","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":5,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/95\/revisions"}],"predecessor-version":[{"id":106,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/posts\/95\/revisions\/106"}],"wp:attachment":[{"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/media?parent=95"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/categories?post=95"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.atlanta247.com\/blog\/wp-json\/wp\/v2\/tags?post=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}