Dad, Husband, Homeowner, Friend, Son, IT guy – Life 24/7

About the Author

Jeremy D. Castleberry

I started my career as an educator and technical trainer. This blog is my way to continue that path - to give back to the community with small tips and documented how-to dos.

My goal is to meet and reach other people who believe in positive customer service and want to explore the tools we use in Information Technology.

If you use powershell, a helpdesk - specifically Microsoft Service Manager, manage tickets and people: you will fit right in here. I hope you will learn something from the tips I share and that in return feel free to share back with me.

To learn More about me.