Historically I have used the SMLets to query objects in SCSM and learn about classes and relationships. Powershell works – but it’s not always the most beautiful of interfaces.
I stumbled upon a blog article and SCSM Entity Explorer and I really can’t do it justice. There are a number of well written blog articles, so i am not going to bore you with reading mine – and I am going to replicate the info to find the articles here with the express understanding that please give credit where due.
The tool can be used to explore classes and relationships of objects in SCSM. This is invaluable for learning HOW Service Manager is structured… especially if like my company, you have done some customization on top of the standard management packs.
The tool can be located here:
https://gallery.technet.microsoft.com/SCSM-Entity-Explorer-68b86bd2
It was written by Dieter Gasser who’s blog can be found here:
https://blog.dietergasser.com/2014/05/08/scsm-entity-explorer/
And Xaptiy did an excellent job of explaining the tools use here: https://www.xapity.com/single-post/2017/05/27/How-to-use-SCSM-Entity-Explorer